Harmony Haven Decor

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or contact us. This may include:

• Name and contact information (email, phone, address)
• Project details and design preferences
• Payment and billing information
• Communication preferences

2. How We Use Your Information

We use your personal information to:

• Provide interior design consultation and services
• Communicate about your project and our services
• Process payments and manage accounts
• Send marketing communications (with consent)
• Improve our services and website

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in our operations, subject to confidentiality agreements.

4. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Rectify inaccurate information
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

5. Contact Us

For privacy-related questions, contact us at: [email protected]

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Terms of Service

Effective Date: January 1, 2024

1. Services

Harmony Haven Decor provides interior design consultation, space planning, decor styling, and related services. All services are subject to availability and scheduling.

2. Consultation Process

Free consultations are offered within our service area. Design proposals and detailed services require a signed agreement and deposit.

3. Payment Terms

• 50% deposit required to begin design work
• Final payment due upon project completion
• Additional charges may apply for scope changes
• Payment methods: credit card, check, or bank transfer

4. Client Responsibilities

Clients agree to:

• Provide accurate project information
• Ensure property access during scheduled visits
• Make timely decisions on design selections
• Communicate changes or concerns promptly

5. Satisfaction Guarantee

We stand behind our work with a 30-day satisfaction guarantee. If you're not completely satisfied, we'll work to make it right or provide a refund for services not meeting agreed specifications.

6. Limitation of Liability

Our liability is limited to the amount paid for services. We are not responsible for damages to existing property except when caused by our negligence.

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

Harmony Haven Decor respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

Copyright Infringement Claims

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated DMCA Agent

Name: Legal Department
Address: 147 Madison Avenue, New York, NY 10016
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information above, including:

• Your physical or electronic signature
• Identification of the material removed
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your consent to jurisdiction of federal court

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat copyright infringers.

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